Transfers
Making global payments is as easy as 1-2-3 when you know the basics.
We are doing our best to provide the highest quality services for our customers. Sometimes delays may occur from circumstances beyond our control.
If you are experiencing a delay, please double-check the details of your transfer. In case provided details are not correct please contact our support team immediately: [email protected]
If transfers details are correct, please have in mind that transfer in Euros using SEPA (Single Euro Payment Area) network can take from 3 hours to one business day. In case of SWIFT transfers, it can take up to 5 business days to reach the recipient bank outside of the EU/EEA. Contact our support team: [email protected], when the recipient does not receive the transfer in the above timeframes.
- Austria
- Belgium
- Britain
- Bulgaria
- Cyprus
- Croatia
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Republic of Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovenia
- Slovakia
- Spain
- Sweden
- AUD – Australian Dollar
- BGN – Bulgarian Lev
- CAD – Canadian Dollar
- CHF – Swiss Franc
- CNY – Chinese Yuan
- CZK – Czech Koruna
- DKK – Danish Krone
- GBP – Pound Sterling
- HKD – Hong Kong Dollar
- HRK – Croatian Kuna
- HUF – Hungarian Forint
- IDR – Indonesian Rupiah
- ILS – Israeli New Shekel
- INR – Indian Rupee
- JPY – Japanese Yen
- MXN – Mexican Peso
- MYR – Malaysian Ringgit
- NOK – Norwegian Krone
- NZD – New Zealand Dollar
- PHP – Philippine Peso
- PLN – Polish Zloty
- RON – Romanian Leu
- RUB – Russian Ruble
- SEK – Swedish Krona
- SGD – Singapore Dollar
- THB – Thai Baht
- TRY – Turkish Lira
- USD – United States Dollar
- ZAR – South African Rand
Within the SEPA system, all transactions require inserting an IBAN, or International Bank Account Number, which is a unique code that plays the role of an address to which the payment is sent. IBAN contains the bank identifier, the country code and the account number in the bank itself, so it is sufficient to execute most payments, especially credit transfers.
An IBAN contains the bank chain number or code, a two-digit country code, a checksum to ensure its integrity, and the account number in the financial institution itself. A usual IBAN looks like this:
DE89 3704 0044 0532 0130 00
Here, DE — is the code for Germany, 89 is the control number, calculated using all other digits, 3704 0044 is the code of the bank, as well as of the bank office the account was opened at, and 0532 0130 00 is the account number. Such a precise coding system minimizes the possibility of errors and ensures that every transaction reaches its recipient.
It is worth mentioning, that in different countries IBANs may contain extra letters together with digits, however, the length and overall appearance is generally identical.
Business Identifier Code, or BIC, is a unique shortcode for the identification of banks, their branches, credit unions, and other money institutions. For SEPA CT within the Eurozone, these are usually not needed, but sometimes a bank may require this information to issue Direct Debit payments.
A BIC contains four digits that stand for the bank code, a two-digit country code, and two to five digits (letters or numbers) that indicate the exact bank office if needed. Here’s an example:
STUALT21
Here, STUA is the designated code for Praemoveo (parent company: SATCHELPAY UAB), LT is the country code of Lithuania, and 21 is the company’s designation for the central office in Vilnius.
There are no transfer limits, however Praemoveo reserves the right to decision transactions between accounts based on the account activity and based on our regulatory and legal requirements.
- The details of the transfer are correct.
- You provided all the necessary supporting documents requested to help our systems recognize the nature of the transfer.
- The transfer does meet our legal requirements.
- The transfer was to a bank in an unsupported country.
- It cannot be completed because the transfer details are incorrect.
- The system does not recognize the essence of the transaction, and the transfer does not conform with our legal specifications.
- The transfer was to a bank in an unsupported country.
- AUD – Australian Dollar
- BGN – Bulgarian Lev
- CAD – Canadian Dollar
- CHF – Swiss Franc
- CNY – Chinese Yuan
- CZK – Czech Koruna
- DKK – Danish Krone
- GBP – Pound Sterling
- HKD – Hong Kong Dollar
- HRK – Croatian Kuna
- HUF – Hungarian Forint
- IDR – Indonesian Rupiah
- ILS – Israeli New Shekel
- INR – Indian Rupee
- JPY – Japanese Yen
- MXN – Mexican Peso
- MYR – Malaysian Ringgit
- NOK – Norwegian Krone
- NZD – New Zealand Dollar
- PHP – Philippine Peso
- PLN – Polish Zloty
- RON – Romanian Leu
- RUB – Russian Ruble
- SEK – Swedish Krona
- SGD – Singapore Dollar
- THB – Thai Baht
- TRY – Turkish Lira
- USD – United States Dollar
- ZAR – South African Rand
Yes, you can review the updated list of prohibited jurisdiction here: